While designing a customer satisfaction survey,organizations should use:
A)compound questions.
B)questions with double negatives.
C)leading questions.
D)questions that address only one issue or idea.

Question

Quizplus · Accepted Answer

Questions that address only one issue or idea ensure that the responses are clear and focused. Compound questions can be confusing and lead to inaccurate responses. Questions with double negatives can be misinterpreted by respondents. Leading questions can bias the responses.

While Designing a Customer Satisfaction Survey,organizations Should Use