The essence of Crosby's quality philosophy is embodied in what he calls the:
A)absolutes of quality management.
B)the breakthrough sequence.
C)quality trilogy.
D)Deming chain reaction theory.

Question

Quizplus · Accepted Answer

Crosby's quality philosophy is based on the "absolutes of quality management," which includes the principles of conformance to requirements, prevention rather than inspection, zero defects, measurement of quality, and the belief that quality is the responsibility of everyone in the organization.

The Essence of Crosby's Quality Philosophy Is Embodied in What