Which of the following is true regarding internal customers of an organization?
A)They buy products or services for their own personal use.
B)They receive goods or services from suppliers within the organization.
C)They are the ultimate purchasers of a product or service.
D)They do not add any value to the product before it reaches the consumer.

Question

Quizplus · Accepted Answer

Internal customers of an organization are employees or departments that receive goods or services from other employees or departments within the same organization. They are not the ultimate purchasers of the product or service, and they do add value to the product before it reaches the consumer. Option A is incorrect because internal customers do not buy products or services for personal use. Option C is incorrect because internal customers are not the ultimate purchasers. Option D is incorrect because internal customers play a crucial role in adding value to the product before it reaches the consumer.

Which of the Following Is True Regarding Internal Customers of an Organization