When customers become dissatisfied, what is the primary means of regaining the customer?
A) through an empowered frontline employee
B) a free sample
C) a discount
D) through interviews

Name: When customers become dissatisfied, what is the primary means of regaining the customer? A) through an empowered frontline employee B) a free sample C) a discount D) through interviews
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Empowered frontline employees can directly address and resolve customer issues, leading to improved satisfaction and retention.

When Customers Become Dissatisfied, What Is the Primary Means of Regaining