Long-term improvements in a process cannot be made until:
A)the process is considered a value-creation process.
B)process improvement teams reach a consensus.
C)the process in under control.
D)the defect rate is defined.

Question

Quizplus · Accepted Answer

Long-term improvements in a process cannot be made until the process is under control. This means that the process is predictable and stable, with little variation, so that any changes made to the process will be effective and sustainable. In order to achieve process control, data must be collected and analyzed to identify the sources of variation and reduce or eliminate them. Once the process is under control, improvements can be made in a systematic and effective way to enhance its performance over the long term.

Long-Term Improvements in a Process Cannot Be Made Until