The following statements reflect features of ISO 9000:2000 except one.Identify the exception.
A)It requires organizations to have a planned process for improvement.
B)Its focus is on "document what you do" requirements.
C)It stresses evaluation of training effectiveness.
D)It is based on the premise that certain generic characteristics of management practices can be standardized.

Question

Quizplus · Accepted Answer

ISO 9000:2000 does not solely focus on "document what you do" requirements. It also emphasizes continuous improvement, customer satisfaction, and leadership among other things.

The Following Statements Reflect Features of ISO 9000:2000 Except One