The Deming philosophy focuses on improvements in product and service quality by:
A)inspecting 100% of output.
B)reducing variation.
C)reducing customer complaints.
D)separating the planning and execution functions.

Question

Quizplus · Accepted Answer

The Deming philosophy emphasizes the importance of reducing variation in the production process as a key way to improve product and service quality. This involves identifying and correcting sources of variation in the production process, which can lead to more consistent and reliable output. While inspection and customer complaints are important components of quality improvement, they are not the central focus of the Deming philosophy. Separating planning and execution functions is a concept more in line with lean manufacturing principles.

The Deming Philosophy Focuses on Improvements in Product and Service