The one Total Quality principle that generally is well addressed in small businesses is:
A)process orientation.
B)continuous improvement.
C)teamwork and participation
D)focus on customers

Question

Quizplus · Accepted Answer

The focus on customers is a principle that is generally well addressed in small businesses. Small business owners often have direct contact with their customers and can easily interact with them to understand their needs and preferences. This allows them to tailor their products or services to meet the demands of their customers, leading to better customer satisfaction and loyalty.

The One Total Quality Principle That Generally Is Well Addressed