A supervisor sends a message to employees who comprise a diverse workgroup.What should both the sender and the receivers be sensitive to?
A) the verbal characteristics of the message
B) non-feedback
C) perceptual screens
D) the informal communication channel

Question

Quizplus · Accepted Answer

Perceptual screens are the personal filters that can affect how messages are interpreted, and both the sender and receivers should be aware of these to ensure effective communication in a diverse workgroup.

A Supervisor Sends a Message to Employees Who Comprise a Diverse