Which of the following statements is true of operations management in the 2010s?
A) It focuses on creating value rather than minimizing costs.
B) It focuses on efficiency rather than effectiveness.
C) It favors simple supply chains rather than complex value chains.
D) It focuses on mass production rather than mass customization.

Question

Quizplus · Accepted Answer

Operations management in the 2010s shifted towards creating value for customers, emphasizing innovation, quality, and customer satisfaction rather than solely focusing on minimizing costs.

Which of the Following Statements Is True of Operations Management