Emma Runs a Small Business and Wants to Improve Communication

Emma runs a small business and wants to improve communication among her increasingly diverse staff. Which of the following should she do?

A) She should consider having employees take part in diversity awareness training.
B) She should encourage employees to think alike so that conflicts can be avoided.
C) She should expect conformity from her employees.
D) She should assume everyone is like her or wants to be like her.