A step in the diagnosis stage of organizational development in which participants are made fully aware of problems to be addressed and past attitudes to be changed is referred to as _____,
A) change agent
B) changing
C) refreezing
D) unfreezing
E) exercising

Question

Quizplus · Accepted Answer

The step in the diagnosis stage of organizational development in which participants are made fully aware of problems to be addressed and past attitudes to be changed is referred to as unfreezing. This step is important in preparing the organization for change by creating a sense of dissatisfaction with the status quo and a readiness to adopt new behaviors and beliefs.

A Step in the Diagnosis Stage of Organizational Development in Which