When he heard that turnover was increasing, the human resource manager immediately told the president that salaries would have to be raised.Unfortunately, low pay wasn't the cause of the turnover.Which decision-making error did the manager commit?
A)He treated sunk costs improperly.
B)He defined the problem in terms of a solution.
C)He escalated commitment.
D)He exhibited the knew-it-all-along effect.
E)He revealed a confirmation bias.

Question

Quizplus · Accepted Answer

The manager made the error of defining the problem (increasing turnover) in terms of a solution (raising salaries) without properly analyzing if low pay was indeed the cause of the turnover. This approach can lead to ineffective decision-making because it assumes a solution without thoroughly understanding the problem.

When He Heard That Turnover Was Increasing, the Human Resource