When you're planning a negative message, ________ in order to minimize the damage to business relationships and encourage acceptance of your message.
A)analyze the situation carefully
B)be direct at all times
C)emphasize your needs and concerns
D)quote the policies and regulations of your company

Question

Quizplus · Accepted Answer

A)Analyze the situation carefully to better understand the context in which the recipient will process your message.

When You're Planning a Negative Message, ________ in Order to Minimize