Only one sales representative can go to the conference in Hawaii, but both Susan and Sean want to go. After much discussion and arguing, they draw straws and Susan gets the trip. This is an example of
A)a win-lose situation.
B)the five-step decision-making process.
C)the best way to deal with a conflict.
D)all of the above.

Question

Quizplus · Accepted Answer

A)A win-lose situation is a zero-sum way of resolving a conflict: one party benefits from the outcome and the other party is harmed. If possible, win-lose conflict resolution should be avoided because it can breed resentment and other problems.

Only One Sales Representative Can Go to the Conference in Hawaii