Which of the following is an example of Business Communication 2.0 in action?
A)A manager sends out weekly newsletters to employees.
B)An electronics store invites customers to submit YouTube videos showing how to install home theater systems.
C)An advertising firm creates a television commercial for a local automobile dealer.
D)All of the above are examples of Business Communication 2.0.

Question

Quizplus · Accepted Answer

B)Inviting customers to submit how-to videos accomplishes several things. It helps new users by providing useful information. It also encourages existing customers to feel that they play an important role in the development of the product. This sense of ownership tends to turn them into loyal customers.

Which of the Following Is an Example of Business Communication