Which of the following statements is most accurate?
A) Bullets are not appropriate in emails.
B) Use an informal tone when emailing clients.
C) Email is not an appropriate medium for communicating with customers.
D) Adopt a more formal tone when emailing a client.
E) With email, you have total control of the audience.

Question

Quizplus · Accepted Answer

Adopting a more formal tone when emailing a client is generally considered best practice. It shows professionalism and respect for the client. The other options are either too absolute or not universally applicable. For example, bullets can be appropriate for clarity, the tone can vary based on the relationship and industry, email is a widely accepted communication medium with customers, and control over the audience is limited once an email is sent.

Which of the Following Statements Is Most Accurate