One of the recent technological advances that makes verification of patient insurance eligibility easier and faster is the:
A) digital systems locater (DSL).
B) interactive voice response (IVR).
C) optical character recognition (OCR) scanner.
D) American Standard Code for Information Interchange (ASCII).

Question

Quizplus · Accepted Answer

Interactive voice response (IVR) technology allows patients and providers to use touch-tone or voice commands to quickly and accurately verify insurance eligibility. This automated system reduces the need for manual verification and often provides real-time responses, which improves efficiency and reduces the risk of eligibility errors. The other options listed are not directly related to insurance eligibility verification.

One of the Recent Technological Advances That Makes Verification of Patient