The balanced scorecard enables managers to consider their business from all of the following perspectives, except
A) customer perspective.
B) internal business perspective.
C) innovation and learning perspective.
D) ethical perspective.

Question

Quizplus · Accepted Answer

The balanced scorecard focuses on the customer perspective, internal business processes, and innovation and learning to achieve its goals, but it does not explicitly include an ethical perspective as one of its core components.

The Balanced Scorecard Enables Managers to Consider Their Business from All