Which of the following statements about misrepresentation is false?
A) When salespeople loosely describe their goods or services in glowing terms, those statements cannot be relied upon by the potential buyer.
B) Courts tend to favor salespersons in misrepresentation cases when the customer lacks product knowledge.
C) When a salesperson makes claims of a "factual nature" regarding a service's inherent capabilities, the law treats these comments as statements of fact and warranties.
D) A salesperson's opinion of the quality of the product being sold is known as sales puffery and is not legally actionable.
E) To "stay legal" a salesperson needs to understand the difference between general statements of praise and statements of fact.

Question

Quizplus · Accepted Answer

Explanation: Courts do not inherently favor salespersons in misrepresentation cases when the customer lacks product knowledge. Instead, the law aims to protect consumers, especially those who may lack specific knowledge about a product, from being misled or deceived by false statements of fact made by salespersons.

Which of the Following Statements About Misrepresentation Is False