According to the text, The value of a CRM system lies in its ability to manage knowledge.

Name: According to the text, The value of a CRM system lies in its ability to manage knowledge.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

A CRM (Customer Relationship Management) system helps in managing and analyzing customer interactions and data throughout the customer lifecycle, which involves managing knowledge about customers to improve business relationships, retain customers, and drive sales growth.

According to the Text, the Value of a CRM System