Which of the following statements about handling sales objections is true?
A) Discuss disadvantages in the beginning of the presentation.
B) Consider objections as barriers to sales.
C) Objections distort your ability to understand a prospect's needs.
D) Do not use a nonverbal communication to respond to an objection.
E) Do not take the objections personally.

Question

Quizplus · Accepted Answer

Objections are a natural part of the sales process, and taking them personally can hinder a salesperson's ability to address the concern effectively and maintain a professional relationship with the prospect. It's important to view objections as opportunities to further understand and address a prospect's needs or concerns, rather than as personal criticisms.

Which of the Following Statements About Handling Sales Objections Is