Information collected through social media platforms can be integrated with other data captured in CRM systems to assist salespeople to develop appropriate and timely responses to their customers' post-sale service needs.

Question

Quizplus · Accepted Answer

Integrating social media information with CRM systems allows salespeople to gain a comprehensive view of customer interactions and preferences, enabling them to tailor their post-sale service responses more effectively.

Information Collected Through Social Media Platforms Can Be Integrated with Other