Which of the following is the most traditional dimension of quality?
A) durability
B) reliability
C) features
D) performance
E) conformance
Correct Answer:
Verified
Q4: A service provider that consistently provides caring,
Q5: If you select a physician based solely
Q6: Why is service quality more difficult to
Q7: Performance refers to the efficiency with which
Q8: Which of the following is not one
Q10: _ refers to the efficiency with which
Q11: _ is the ease of repair for
Q12: Reliability is perhaps the most traditional dimension
Q13: _ is based on customers' opinion of
Q14: The advantage of the conformance definition of
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