Discuss briefly the building blocks of a quality system.
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Q23: The actions required to make the information
Q24: _ can be used to observe the
Q25: Customer closeness engenders loyalty.
Q26: To achieve closeness to customers, you must
Q27: The three spheres of quality are _.
A)
Q29: EDI systems allow customers and suppliers to
Q30: A generic process for performing self-assessment is
Q31: The goal of _ is to observe
Q32: Customer service is both a goal and
Q33: Customer closeness provides the core of the
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