When explaining a repair to a customer, you should always use precise and complex technical terms to impress the customer of your technical abilities.
Correct Answer:
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Q2: Nonverbal communication includes body language and tone.
Q3: A social security number can be applied
Q5: A cover letter should have _ paragraph(s).
A)one
B)two
C)three
D)four
Q6: The flat rate system favors technicians who
Q8: All of the following are considered soft
Q9: Résumés are being discussed. Technician A says
Q11: A résumé must be typewritten.
Q13: New rules and regulations, supervisors, fellow employees,
Q14: All previous jobs should be listed on
Q18: Technician A says to include references on
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