What is the primary disadvantage associated with using financial incentives as a means of developing customer relationships?
A) They take a long time to work.
B) Customers may resist the use of financial incentives.
C) They are highly expensive.
D) They can be easily imitated.
E) Customer trust is usually lacking.

Question

Quizplus · Accepted Answer

Financial incentives can be easily imitated by competitors, making it difficult to maintain a competitive advantage solely through these means.

What Is the Primary Disadvantage Associated with Using Financial Incentives