The output of service providers must be consumed immediately,and only a few services can be saved,stored,resold,or returned.Which characteristic feature of services does this best illustrate?
A)Low degree of customer contact
B)High degree of standardization of outputs
C)Tangibility of outputs
D)Perishability of outputs
E)Uniformity of inputs

Question

Quizplus · Accepted Answer

The characteristic feature best illustrated by the statement is the perishability of outputs. Services are often time-dependent and cannot be stored for future use, making them perishable. Unlike physical goods, services cannot be saved, stored, resold, or returned once they have been delivered. This is a key distinction between goods and services.

The Output of Service Providers Must Be Consumed Immediately,and Only