In the inspiration phase,closely monitoring the behavior and activities of users in their own environment is called ______.
A)environmental scanning
B)capturing
C)observation
D)situational monitoring

Question

Quizplus · Accepted Answer

The act of closely monitoring the behavior and activities of users in their own environment is called observation. This is a crucial part of the inspiration phase in the design thinking process, as it allows designers to gain deep insights into the needs, behaviors, and desires of their users. Environmental scanning refers to the broader process of gathering information about the external environment, while capturing and situational monitoring are not typically used to describe this specific aspect of the design thinking process.

In the Inspiration Phase,closely Monitoring the Behavior and Activities of Users