A value chain framework ignores customers and suppliers as it requires the organisation to focus on its internal processes.

Name: A value chain framework ignores customers and suppliers as it requires the organisation to focus on its internal processes.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

A value chain framework includes both upstream (suppliers) and downstream (customers) activities as it analyzes the full range of activities that firms engage in to bring a product or service from conception to delivery and beyond.

A Value Chain Framework Ignores Customers and Suppliers as It