A survey conducted by MattressesDelivered4Less.com revealed that its customers' are frequent online shoppers and that convenience and speed are their top priorities. From this, the marketing manager concludes that their greatest concern about online shopping would most likely be:
A) the safety of online payments.
B) the privacy of their personal data.
C) frauds and scams.
D) site design and customer service.

Question

Quizplus · Accepted Answer

Since convenience and speed are the top priorities for these customers, issues related to site design and customer service, which directly affect convenience and speed, would be their greatest concern.

A Survey Conducted by MattressesDelivered4Less