One study of faculty and staff within a university setting found that as the level of:
A)e-mail use increased,all other forms of communication decreased.
B)e-mail use decreased,all other forms of communication decreased.
C)videoconferencing use increased,all other forms of communication decreased.
D)face-to-face communication decreased,all other forms of communication decreased.
E)face-to-face communication increased,all other forms of communication decreased.

Question

Quizplus · Accepted Answer

The study found that as e-mail use increased, other forms of communication decreased, suggesting a substitution effect where e-mail replaced other communication methods.

One Study of Faculty and Staff Within a University Setting