Recent meta-analyses have found that employees with higher-quality exchange relationships have:
A)higher levels of job performance and exhibit more organizational citizenship behaviours
B)lower levels of job performance and job commitment
C)higher levels of job performance and greater absenteeism
D)a greater number of grievances and lower productivity
E)higher productivity but lower quality workmanship

Question

Quizplus · Accepted Answer

Employees with higher-quality exchange relationships typically experience better job performance and engage more in organizational citizenship behaviors, which are voluntary actions that contribute to the organization.

Recent Meta-Analyses Have Found That Employees with Higher-Quality Exchange Relationships