Xavier, a sales manager, set extremely high daily sales targets for his subordinates. As none of his subordinates were able to meet those targets, he gave poor ratings to all subordinates. Which of the following errors did Xavier make?
A) A severity error
B) A halo error
C) A horns error
D) A leniency error

Question

Quizplus · Accepted Answer

A severity error occurs when a reviewer tends to evaluate all people or objects with unusually harsh criteria, leading to uniformly low ratings. In this case, Xavier's extremely high daily sales targets and subsequent poor ratings for all subordinates because none could meet these targets is a classic example of a severity error.

Xavier, a Sales Manager, Set Extremely High Daily Sales Targets