When there is a difference of opinion between an employee who is a union member and his or her supervisor, the employee should initially take his or her complaint to _____.
A) an assembly line manager
B) the chief management officer
C) an arbitrator
D) the shop steward

Question

Quizplus · Accepted Answer

The shop steward is the correct initial contact for a union member with a complaint against their supervisor. Shop stewards are union representatives at the workplace level who provide support and guidance to union members, including representing them in disputes with management.

When There Is a Difference of Opinion Between an Employee