Customers have different expectations when they purchase a Lexus than when they purchase a Hyundai. These expectations affect ________.
A) market segmentation
B) the value proposition
C) customer satisfaction
D) the corporate vision
E) the market targeting

Question

Quizplus · Accepted Answer

Customer satisfaction is directly influenced by their expectations, which vary significantly between brands such as Lexus and Hyundai, reflecting differences in perceived quality, luxury, and value.

Customers Have Different Expectations When They Purchase a Lexus Than