A South Korean electronics company had to add detailed instructions about the repair and replacement of its product to make it easier for the local consumers to maintain it. Which element of the Product Component Model relates to this issue?
A) support services
B) design
C) core
D) packaging
E) functional

Question

Quizplus · Accepted Answer

Support services relate to the additional services provided to help consumers use and maintain a product, such as repair and replacement instructions.

A South Korean Electronics Company Had to Add Detailed Instructions