At the corporation where Claudio works, daily directives are issued by the CEO and CFO. Departmental managers, who know what is really happening in the daily operation, are not consulted. What criticism against bureaucracies is relevant in this case?
A) bureaucratic ritualism
B) bureaucratic inertia
C) oligarchy
D) dehumanization

Question

Quizplus · Accepted Answer

This scenario exemplifies oligarchy, where decision-making is concentrated in the hands of a few individuals (in this case, the CEO and CFO), without consulting those with operational knowledge (the departmental managers).

At the Corporation Where Claudio Works, Daily Directives Are Issued