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Kenneth Is Preparing Copies of X-Ray and Lab Results from Mrs

Question 48

Multiple Choice

Kenneth is preparing copies of X-ray and lab results from Mrs. Vendel's chart to be mailed to another physician's office. He tells you that he thinks this is a waste of time, but Mrs. Vendel called and requested that the records be sent to the other physician's office for a second opinion. How should you respond?


A) "If she likes the second opinion, we may lose Mrs. Vendel's business."
B) "It's a good thing she called in person so that she could authorize the transfer."
C) "Mrs. Vendel is infamous for wanting second opinions; we do this all the time."
D) "I'm not busy right now; do you want any help copying the records?"
E) "Has Mrs. Vendel signed a written consent to have the records transferred?"

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