Mr. Binder is given information that is available in the office about his new diagnosis of congestive heart failure, but he is requesting more information. What should you do?
A) Answer his questions yourself
B) Tell him no other information is available
C) Tell him to look it up on the Internet
D) Refer him to a health organization or association related to his illness
E) Lend him a medical textbook that explains congestive heart failure

Question

Quizplus · Accepted Answer

Referring Mr. Binder to a reputable health organization or association related to his illness is the most appropriate action. These organizations often have the most current, accurate, and comprehensive information available for patients, and they can provide resources specifically tailored to individuals with his condition.

Mr Binder Is Given Information That Is Available in the Office