Which of the following should be a factor when you select an outside collection agency?
A) Select an agency that will use harsh collection practices
B) Choose an agency only after a patient fails to respond to the final collection letter or has twice broken a promise to pay
C) Encourage the agency to sue the patient
D) Permit the agency to handle all cases, regardless of special considerations
E) Continue to ask the patient for payment even though the collection agency is working on the account

Question

Quizplus · Accepted Answer

Choosing an agency after a patient has failed to respond to final collection efforts or has broken promises to pay ensures that the agency's services are used as a last resort, aligning with ethical and practical debt collection practices.

Which of the Following Should Be a Factor When You