Which of the following is a guideline for making a call requesting payment from a patient?
A) Pose as a government official to convince the patient to pay
B) Tell other people in the office about it and ask for suggestions
C) Threaten to turn the account over to a collection agency, even if you do not plan to do so
D) Call the patient after 8 a.m. or before 9 p.m.
E) Refuse to talk to anyone except the patient, not even the patient's attorney
Correct Answer:
Verified
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