Jane is manager to 10 direct reports. She is currently concerned that she is perceived as a softy and so she has decided not to give out very many high ratings on this year's performance evaluation exercise. However, she doesn't want anyone to be fired either, so she has also decided not to give out any very low ratings.
-Refer to Scenario 8.2. Which of the following will Jane's ratings suffer from?
A) similar-to-self bias
B) leniency error
C) forced distribution
D) central tendency error

Question

Quizplus · Accepted Answer

Jane's approach to not give out very many high ratings and also avoid very low ratings means she is likely to rate most employees around the middle, which is indicative of a central tendency error. This error occurs when a rater avoids the extremes of the rating scale and rates everyone towards the middle.

Jane Is Manager to 10 Direct Reports