When Priyanka instructs new employees on handling customer complaints,she motivates them to respond with patience and a positive attitude.Priyanka has effective _____ skills.
A)human
B)conceptual
C)intuitive
D)visionary

Question

Quizplus · Accepted Answer

Priyanka demonstrates effective human skills, which involve the ability to work well with other people, both individually and in a group. Handling customer complaints with patience and a positive attitude is a key aspect of interpersonal or human skills.

When Priyanka Instructs New Employees on Handling Customer Complaints,she Motivates