Match each term with its definition.
-Communication that affords opportunities to examine behaviors and interactions,acts as a verbal "mirror," and restates what a patient has said for clarification by all parties
A)patient advocate
B)performance goals
C)cultural competencies
D)evaluation form
E)assertive communication
F)office manager
G)aggressive communication
H)managing provider
I)reflective communication
J)patient education
K)in-service training

Question

Quizplus · Accepted Answer

Reflective communication is a technique where the speaker restates or mirrors what has been said to ensure understanding and clarification. It allows for the examination of behaviors and interactions by acting as a verbal "mirror."

Match Each Term with Its Definition