Showing too much certainty (a lack of openness to other solutions) can create defensiveness in others. In contrast, ________ can reduce that defensiveness.
A) provisionalism
B) empathy
C) description
D) spontaneity

Question

Quizplus · Accepted Answer

Provisionalism, or being open to the possibility of other solutions, can reduce defensiveness in others. This shows that one is willing to consider alternative perspectives and solutions, rather than being too rigid in their thinking. Empathy and description can also be helpful in reducing defensiveness, but they are not as directly related to being open to alternative solutions as provisionalism is. Spontaneity is not related to reducing defensiveness at all.

Showing Too Much Certainty (A Lack of Openness to Other