Q3: When choosing the phrasing of each step
Q4: A usability evaluation is appropriate for instructions
Q5: When incorporating visuals into instructions,
A) illustrate difficult
Q6: Choose the most effectively written instruction:
A) Plug
Q7: Strategies for writing helpful instructions include all
Q9: The audience for procedures is typically people
Q10: The steps in procedures must always be
Q11: Standard Operating Procedures help ensure that all
Q12: Cautions in instructions are used to
A) prevent
Q13: A common format for online instructions is
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