Which of the following feedback methods involves personally analyzing and reporting on the shopping experience in a store?
A)tech support
B)shoppers' surveys
C)feedback cards
D)mystery shoppers
E)loyalty programs

Question

Quizplus · Accepted Answer

Mystery shoppers involve personally analyzing and reporting on the shopping experience in a store. Tech support involves helping customers with technical issues, shoppers' surveys and feedback cards involve getting feedback from customers about their experience, and loyalty programs involve rewarding customers for their loyalty.

Which of the Following Feedback Methods Involves Personally Analyzing and Reporting