Dr.Kwan,a professor at a local university,has been working with the union leaders and management at XYZ Corporation to help the two sides resolve differences over desired wage levels for a new contract.First,he met with each side privately to determine any common ground for agreement.For the past week,he has worked with representatives from each side to promote communication and compromise at the bargaining table.Dr.Kwan is a(n):
A)arbitrator.
B)shop steward.
C)mediator.
D)fact finder.

Question

Quizplus · Accepted Answer

Dr. Kwan is working with both sides to promote communication and compromise, which is the role of a mediator. An arbitrator would make a final decision on the matter, a shop steward represents employees within a union, and a fact finder would gather information to help both sides reach an agreement.

DrKwan,a Professor at a Local University,has Been Working with the Union