Sandra is an intelligent, enthusiastic, and hardworking person. Yet her manager constantly yells at her and micromanages her. Sandra's manager is applying Douglas McGregor's Theory X. Why do you think that he uses this approach?
A) He believes that there is no "one best way" to manage.
B) He believes that workers are lazy, irresponsible, and require constant supervision.
C) He believes that Sandra's needs for self-fulfillment are met by Abraham Maslow's hierarchy of needs.
D) He believes that promoting esprit de corps-a unity of interests between employees and management-is important.
E) He believes in management by objective (MBO).

Question

Quizplus · Accepted Answer

Douglas McGregor's Theory X is based on the assumption that employees inherently dislike work and must be coerced, controlled, or directed towards organizational goals. The manager's constant yelling and micromanaging suggests that he sees Sandra as lazy and irresponsible, requiring constant supervision, which aligns with Theory X.

Sandra Is an Intelligent, Enthusiastic, and Hardworking Person